Through the years, Casey's success has been attributed to their clean stores, restrooms, and the friendly employees who pride themselves in customer service. Casey's customers have come to know that inside each store they will find dedicated, helpful, and well-trained employees, exceptional prepared food items, and a clean environment in which to shop.
They want customers with the daily Casey's habit. Their most successful stores augment busy pumps with heavy inside traffic, regulars who stop by in the morning for coffee and doughnuts, at lunch for a sandwich and a soft drink, or on their way home for some made-from-scratch pizza - and sometimes all three.
In return for their loyalty, these regulars want quick, friendly service and a good buy. That's what they give them. They use excellent ingredients and ensure freshness with weekly deliveries from their distribution center. They have proprietary recipes for their doughnuts and pizza, they keep their menus streamlined for efficiency and appeal, and they value-price their products. They still offer one of the best coffee buys in any town.